In short whether you are traveling abroad

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So if your business is exceptionally closed, you can modify the opening hours of your telephone reception and/or adapt your audio messages accordingly. This simplified access to your IVR also allows you to make your modifications remotely. or working remotely, you benefit from the same functionalities as in the office! In the world of customer relations now punctuated by immediacy, remote exchanges and teleworking, an interactive voice server in the

Collaborate and administer your IVR with several people On a daily basis, you are used to working as a team and uniting everyone's skills, assets and ideas to achieve a common goal. With the Dexem Belize WhatsApp Number multi-user platform, it's also possible! Dexem allows you to add multiple users to your account and assign them a role, associated with permissions. Cloud allows you to increase the responsiveness of your customer service and improve the satisfaction of your callers and this, in all circumstances.




Thus, you can give access to the parameters of your IVR for consultation, or management, to your colleagues. In this case, some of them will only be able to view the account reports, while others will be able to change the opening hours of the voice server, for example. Clearly, thanks to the role and permission management functionality, you delegate the administration of your interactive voice server to several of your collaborators or external consultants.